Service Agreement & Policies

 

Cancellation Policies

Walks/Drop-In Visits (ONE DAY CANCELLATION) are eligible for a full refund only if cancelled before 12:00pm the day before service or earlier. If cancelled same day or 12:00pm or after the day before, no refund is given.

Pet/Housesitting: (SEVEN DAY CANCELLATION) are eligible for a full refund only if cancelled before 12:00pm 7 days before service or earlier. If cancelled later than 12:00pm one week before the stay begins, a 50% refund is available for the first 7 cancelled calendar days from the cancellation request date. A 100% refund is available for any additional days.

*12pm in California (not 12pm in other time zones)*

No credits or holds for future credit.

Exception: If Amanda must cancel, you will receive a full refund and the cancellation policy will not apply. 

Payment Policies
Payment is required in full prior to service. 
Payment is required to hold your pet's spot on the calendar. 
For first time/new clients, payment is not required until after initial meet and greet. 
Payment is accepted through Apple Pay, Venmo, PayPal
Rover, Wag, and Meowtel clients must continue to book and pay through these third party sites as per Amanda's contracts with each site.


Holiday Rates & Dates
For pet/housesitting any booking that includes a date listed below will be charged at the full holiday rate.
July 3-5, 2022
Sep 2-5,  2022
Nov 24-27, 2022
Dec 23, 2022 - Jan 1, 2023
Walks & Drop-Ins are the same price year around.