Service Agreement & Policies

 
Cancellation Policies *effective June 1, 2026*

Walks/Drop-In Visits: (TWO DAY CANCELLATION) are eligible for future credit only if cancelled before 12:00pm two days before service or earlier. If cancelled after this deadline, no future credit is given. 

​Overnight Pet/Housesitting: (SEVEN DAY CANCELLATION) When booking a sitting, a 50% non-refundable deposit is required to hold dates on the calendar. If cancelled before 12:00pm 7 days before service, the remaining 50% balance is eligible for future credit.  If cancelled after this deadline, no future credit is given. 

*12pm in California (not 12pm in other time zones)*
Frequent late cancellations may result in end of service.
Exception: If Amanda must cancel, you may choose to receive a full refund or full future credit and the cancellation policy will not apply. 

Payment Policies
Payment is required in full prior to service. 
Payment in full is required to hold your pet's spot on the calendar. 
For first time/new clients, payment is not required until after initial meet and greet. 
Payment is accepted through Zelle, Apple Pay, CashApp, Venmo, PayPal, or TimeToPet
Rover, Wag, and Meowtel clients must continue to book and pay through these third party sites as per Amanda's contracts with each site.

By booking with Amanda, you are agreeing you all policies and procedures. You agree to sign up and complete account on TimeToPet (onboarding link will be emailed to new clients after acceptance) and fill out all required info prior to services.

Holiday Rates & Dates
Any booking that includes a date listed below will be charged at the full holiday rate.
July 4th, 2026
September 7th, 2026
November 26-27, 2026
December 24-25, 2026
December 31 2026 -January 1 2027



Upcoming 2026 Closures:
Thursday, July 23rd through Monday, July 27th